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Customer Satisfaction Survey

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TETRA PAK Packaging Spare Parts Customer Satisfaction Survey


Dear Valued Customer,

Please take a few minutes to complete our Customer Satisfaction Survey to evaluate the service you received from the Packaging Equipment Spare Parts group for the year 2011. Your feedback is important to us so that we can give you the best possible support and service to suit your needs. We ask that you please submit your responses no later than Nov. 18/11.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
How satisfied are you with the handling of quotations by Spare Parts Coordinators?
 
Not Satisfied
 
Seldom Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied are you with the way parts orders are managed by the Spare Parts Coordinators?
 
Not Satisfied
 
Seldom Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied are you with the way breakdown orders are managed by the Spare Parts Coordinators?
 
Not Satisfied
 
Seldom Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied are you with the communication with the Spare Parts Coordinators?
 
Not Satisfied
 
Seldom Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied are you with the way the phone call and email requests are handled by Spare Parts Coordinators?
 
Not Satisfied
 
Seldom Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
We'd like to hear from you, do you have any Comments/Suggestions for improvements?
   
 
TETRA PAK Spare Parts Customer Satisfaction Survey
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