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  1. Surveys
  2. 2011
  3. October
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  5. Customer Satisfaction Survey for Nick

Customer Satisfaction Survey for Nick

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Hello:
You are invited to participate in our survey. It will take approximately 2 minutes to complete the questionnaire. These surveys are only monitored periodically. Please call us at 437-4357 or email us [email protected], if you have a specific question or concern.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Mike Peterson at 239-437-4357 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
How do you use our services?
 
In Shop
 
Remote
 
Onsite
 
Other
 
 
 
How do you rate Nick Miller on the following attributes?
Well Above Average Above Average Average Below Average Well Below Average
Level of technical knowledge
Timely Manner
Professionalism
Quality of service
Answered all your questions
 
 
 
How do we rate in comparison to other companies that offer the same services?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
How did you find out about Computer Medics of SWFL?
 
Web Search
 
Newsletter
 
Yellow Pages
 
Car Signs
 
Referral
 
Facebook
 
Other (please specify)
 

 
 
 
Do you have any suggestions for improvement?
   
 
 
 
Would you like us to call you regarding your comments?
(It can take up to 1 week for response. For immediate help please call us at 239-437-4357)
 
Yes
 
No
 
 
Your Contact Information
* First Name : 
* Last Name : 
* Phone : 
 
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