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Surveys
2013
November
C
Customer Service Satisfaction Survey 1ST TRIAL
Customer Service Satisfaction Survey 1ST TRIAL
All Weather Windows Customer Appreciation Survey
0%
Exit Survey
Dear Valued Client,
We consider you to be one of our ultimate clients and we would love to hear what you think of our customer service.
This brief survey will help us make the essential changes to our business to better serve you.
Please take a moment to answer some simple questions below…
Response
– How competently have we addressed your inquiries?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Reliability
– How successfully have we produced your requests?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Product variety
– How well suited are our products to your specific requirements?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Quality
– How would you best describe the quality of your new products?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
On Time In Full
– Did you receive your request on time and in full?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Overall Experience – How would you best describe your experience dealing with us?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
If you could improve one area of our business/service which one would it be?
Reception
Sales
Administration
Production
Delivery
Accounts
Site Installation
Site Glazing
Products
After Sales Service
Other
What improvement would you make?
What was one thing you loved about our service?
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