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Surveys
2012
October
C
Customer Service Survey
Customer Service Survey
SANTEE EDUCATION COMPLEX Customer Satisfaction Survey
0%
Exit Survey
Welcome Santee Visitors:
You are strongly encourage to complete a Customer Service Survey at the conclusion of your visit regarding the quality of service you received while at our school. Our goal is to provide all visitors a welcoming environment, where staff demonstrate respect, competence, integrity and personal regard.
Please complete the survey letting us know your honest opinion. You may drop off your confidential survey with any Office Tech in the Main Office or with Dr. Rangel, the Assistant Principal.
Thank you very much for your time and feedback in ensuring that Santee continues to foster a welcoming environment to all its visitors.
How would you rate the service you received from Santee staff in your visit today?
Excellent
Good
Needs Improvement
Poor
Who assisted you today?
Volunteer
Student
Clerk/Office Technician
Teacher
Counselor
Administrator
Other
How long did you have to wait before you were helped?
0-5 minutes
10-20 minutes
20-40 minutes
more than one hour
How would you describe the service you received to address the reason for your visit?
Excellent: Helped resolve/address the issue
Good: Received help but did not fully resolve/address the issue
Needs Improvement: Did not fully resolve/address the issue
Poor: Was not helped and issue was not resolved/addressed
What I liked/enjoyed about my visit today, was:
What I did not appreciate/like about my visit today was:
Action Desired: I would like the following to be considered (describe what actions you would like the school to take):
Action Desired: I would like the following to be considered (describe what actions you would like the school to take):
RETURN ALL SURVEYS TO DR. RANGEL, ASSISTANT PRINCIPAL
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