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Surveys
2009
May
C
Customer Support Empowerment Survey
Customer Support Empowerment Survey
0%
1. Please indicate which team you work on from the below options:
Account Manager
Manager
PASS Team
Product Support
Show Set Up
Technical Support
Training
2. I have the support and authority to make the decisions necessary for accomplishing assigned tasks.
Strongly Disagree
Disagree
Agree
Strongly Agree
3. My department uses employee feedback to make improvements.
Strongly Disagree
Disagree
Agree
Strongly Agree
4. I have involvement in decisions that affect my work.
Strongly Disagree
Disagree
Agree
Strongly Agree
5. This is the type of job in which I can feel a sense of accomplishment.
Strongly Disagree
Disagree
Agree
Strongly Agree
6. The work I do makes a difference here.
Strongly Disagree
Disagree
Agree
Strongly Agree
7. I understand how my work contributes to the company's overall goals and strategy.
Strongly Disagree
Disagree
Agree
Strongly Agree
8. I feel valued as a team member.
Strongly Disagree
Disagree
Agree
Strongly Agree
9. I receive encouragement to come up with new and better ways of doing things.
Strongly Disagree
Disagree
Agree
Strongly Agree
10. I am satisfied with the recognition I receive for doing a good job.
Strongly Disagree
Disagree
Agree
Strongly Agree
11. Management encourages creativity, innovation, and continues improvement.
Strongly Disagree
Disagree
Agree
Strongly Agree
Please leave comments here.
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if you have any questions regarding this survey.
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