Delegate Experience | QuestionPro

How useful was the information on the website?

Very helpful

Too much information

Could have been clearer

Not useful at all

When booking the course, was the website easy to use, or, if you dealt directly with the company, were the responses to your questions dealt with quickly and efficiently?

Booking via the website was easy

Booking via the website was difficult to follow

Arranging via e mail was easy

When on the course, was the course material presented in an easy to follow manner?

I followed the course with ease

The trainer rushed to quickly through the course

All my questions were fully answered

My questions were not answered in a way that I could understand

Other

Concerning the training style:

The use of real life stories really enhanced my understanding

There were too many jokes, stick to what is in the IFS manual

My questions were answered in a way that I could easily understand

My questions were not answered in a way that I could easily understand

I felt too intimidated to ask a question

Other

Regarding the material provided:

It was clear consise and helpful

It was difficult to comprehend

It was no help at all

Looking at "expanded slides / notes" on the CD:

They were very helpful in my revision

They confused me when revising

It allowed me to "take the course" again

I did not use them

Other

Looking at the questions provided on the course:

They were useful in helping me to understand the subject more fully

They were tougher than the actual exam

They were approximately on par with the exam

They were too easy compared with the exam

Other

With regards to the accommodation / refreshments provided:

The accommodation / refeshments were not up to the standard I would expect

It was no better / no worse than I expected

I was well looked after and comfortable with the environment

Other

If I needed clarification on a topic after the course had ended:

The query was dealt with quickly

The response was too slow

The response was clear

The response still left me baffled

Other

My overall experience was: