Surveys
2015
October
D
Durban Chamber Of Commerce

Durban Chamber Of Commerce

Exit Survey

7. Which Social Media platform do you follow the DCCI on? (You may choose more than one)

None

Facebook

Twitter

Linked

8. Rate your overall satisfaction with the DCCI

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Hello: My name is Nqobile Mdletshe, You are invited to participate in our survey for the Durban Chamber of Commerce and Industry. In this survey,is to evaluate the customer satisfaction for the Durban Chamber of Commerce clients. It will take approximately 15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Nqobile Mdletshe at 0787570395 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree

1. Please select the position you occupy within your company

owner

Director/Executive

Senior management

Management

Team Leader

Supervisor

Employee

Other

2. Please select the number of employees at your company

1-10 employees

11 - 20 employees

21 - 50 employees

51-99 employees

>100 employees

3. I believe that belonging to the DCCI is (Please choose the most appropriate option)

excellent value for money

good value for money

satisfactory value for money

poor value for money

waste of money

4. Membership bring little or no value for money because (You may select more than one)

I can get the same member benefits elsewhere

There are little or no tangible benefits to membership

The price of membership is too high

The quality of services of the DCCI are delivered poorly

I do not know how the money I pay in membership fees is spent

How often do you....

5.Rank the reason why you read the DCCI Daily Digest 3 or more times per week...where 1 is the main reason and 6 is the least relevant. Do not repeat any numbers.

The content is relevant and interesting

The business news capture highlights from many different publications and packages it well

The economic indicators provide me with a quick update of what's happening in the market

The advertorials by member companies inform me of suppliers I can use in my business

The upcoming DCCI events are listed and allow me to book online

The Chamber notices inform me as to what the DCCI is doing for memebers

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