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* Number of times you currently use the E-filing per week |
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The number of years that you have used the E-filing |
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The following questions are related to trust in government.
Please indicate the degree to which you agree/disagree with the following statements based on your experience dealing with Inland Revenue Board (IRB).
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Below are some questions relating to procedural justice, distributive justice, interpersonal justice and informative justice when dealing with IRB.
Please indicate the degree to which the situations affect you when dealing with IRB.
Procedural justice
Refer to the procedures IRB uses to make decisions about tax audit, tax appeal, etc.
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Distributive justice
Refer to the outcomes you receive from your dealings with IRB, such as tax audit, tax appeal, etc
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We would like to ask you some questions relating to the E-filing system you used to submit the tax return online.
These questions are relating to the post usage usefulness of using the system.
Please indicate the degree to which you are agree/disagree with the following statement about the system.
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