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Exit Survey
 
 
Hello team Jasco:

You are invited to participate in our survey about a website site discovery and optimization project I'm working on. In this survey, approximately a half dozen people will be asked to complete a survey that asks questions about your dot.com engagement with your existing customers. It will take approximately five minutes to complete the questionnaire. Please complete in the next 2-4 business days.

Your participation in this study is strongly encouraged. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. If you manage more than one dot.com account please answer the survey based on your largest most stratigic partner information.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Peter Furtado at 405-748-0093 or by email.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Does your .com platform have a Dashboard or Vendor Scorecard – to track Purchasing, Receiving, Lead Times, Inbound Defects, In-stock percentages, and Catalog Quality?
 
Yes
 
No
 
Yes, but I don't use it regularly
 
Yes and I use it regularly
 
 
 
2. How would you rate the quality of Jasco’s content currently available and in use with your customer’s online platform (images, video, descriptions, editorial copy, etc.) on a scale of 1-10?
 
1-2
 
3-4
 
5-6
 
7-8
 
9-10
 
 
 
Does your platform have up-sell or cross-sell capabilities?
 
Yes, but we are not currently leveraging any.
 
No
 
Don't know
 
Yes and we see results.
 
Yes, but we don't see any results.
 
 
 
What frequency do you remove product or add/try new products?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
How many promotions are currently in play?
 
< than 5
 
> than 5
 
None, but plan to in the next 12 months.
 
None and don't plan any in next 12 months.
 
 
 
What key items can we promo to cause ancillary lift on a family of products?
 
HEP
 
CE
 
ET
 
Power
 
 
 
Do we know exactly what your customers website uses in it search algorithm or formula?
 
Yes
 
No
 
 
 
Has Jasco optimized how we list information during item set-up to ensure that our product is maximizing the website search functionality?
 
Don't know
 
No
 
Yes
 
 
 
10. Does your platform have impulse-sell at check-out options?

 
Yes and we leverage this service.
 
No.
 
Yes, but we do not subscribe to this service.
 
Don't know.
 
 
 
 
Does your customers site have optimizing ability to surface product based on sales performance, inventory, price, newness or other factors?
 
No
 
Yes
 
Don't know
 
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