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Dear Sir/Madam
You are invited to participate in our survey on the Effectiveness of Outcomes Based Performance Management the KZN Province. It will take approximately 10 minutes to complete the questionnaire. The survey is in 4 links and please make sure that you open and complete each link.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your perceptions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Miss Ntokozo Makoba at 071 686 9992 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the button below.
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| The department uses Performance Management to achieve strategic planning |
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| Community expectations are reflected in the mission statement of the department |
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| The values of the department are reflected in the mission statement |
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| The operational objectives of the department are clearly defined |
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| All operations of the department are directed to its objectives |
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| Allocation of resources is based on performance planning |
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| There is clear feedback on organisational performance |
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| There is integration of organisational and employee performance |
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| The Outcomes Approach (OA) has resulted in improved political accountability |
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| Allocation of resources is based on performance planning |
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