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The Outcomes Approach (OA) has resulted in improved political accountability |
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I believe that the OA assists the department in delivering a better service |
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The activities of the department reflect the values of the OA |
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The OA results in a public service that is developmental oriented |
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Outcome 12 results in greater effectiveness for the department |
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My Key Performance Indicators have changed since the implementation of the OA in 2010 |
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There has been an improvement in HRM since the implementation of the OA |
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The use of the OA leads to improved development opportunities for the employees |
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