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  1. Surveys
  2. 2008
  3. June
  4. E
  5. Electromagnetic Lock (Maglock) Survey
 
 
Have you ever installed a maglock?
 
Yes
 
No
 
Don't Know
 
 
 
Roughly how much time has it been since you last installed a maglock?
 
Less than one month
 
More than one month but less than six months
 
More than six months but less than one year
 
More than one year
 
Don't Know
 
 
 
How would you rate your experience with maglock installations?
 
Very Experienced
 
Somewhat Experienced
 
Somewhat Inexperienced
 
Very Inexperienced
 
Don't Know
 
 
For the following questions, please tell us how important the statement is to you (answer choices range from Not Important at All to Extremely Important). We will then ask you to rate your current level of satisfaction on each of those same statements.

Please think of your experience with the installation of maglocks in general, and not of any one particular brand.


How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Increase the likelihood that the maglock is available for installation when needed.
Increase the likelihood that the maglock accessories are available for installation when needed.
Minimize the time it takes to understand the correct products needed for the installation.
Increase the likelihood that a maglock will be compatible with the door situation.
Increase the likelihood that the current door situation is understood e.g. wiring, existing products, power source, etc.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Increase the likelihood that the maglock is available for installation when needed.
Increase the likelihood that the maglock accessories are available for installation when needed.
Minimize the time it takes to understand the correct products needed for the installation.
Increase the likelihood that a maglock will be compatible with the door situation.
Increase the likelihood that the current door situation is understood e.g. wiring, existing products, power source, etc.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Minimize the time it takes to prepare for the installation prior to arriving on-site.
Increase the likelihood that installation instructions are available.
Increase the likelihood that installation instructions are clear.
Increase the likelihood that installation instructions are applicable to the current installation.
Minimize the time it takes to set up precautionary work zone barriers, e.g. tarps, ropes, plastic coverings, etc.
Minimize the likelihood that precautionary work zone barriers, e.g. tarps, ropes, plastic coverings, etc. create physical issues with facility personnel.
Minimize the time it takes to locate needed installation tools while on-site.
Minimize the likelihood of not having needed installation tools while on-site.
Minimize the number of needed installation tools while on-site.
Increase the likelihood of having the correct magnetic lock while on-site.
Increase the likelihood of having the correct accessories while on-site.
Minimize the likelihood that the maglock is damaged due to shipping.
Minimize the likelihood that the maglock is damaged due to storage.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Minimize the time it takes to prepare for the installation prior to arriving on-site.
Increase the likelihood that installation instructions are available.
Increase the likelihood that installation instructions are clear.
Increase the likelihood that installation instructions are applicable to the current installation.
Minimize the time it takes to set up precautionary work zone barriers, e.g. tarps, ropes, plastic coverings, etc.
Minimize the likelihood that precautionary work zone barriers, e.g. tarps, ropes, plastic coverings, etc. create physical issues with facility personnel.
Minimize the time it takes to locate needed installation tools while on-site.
Minimize the likelihood of not having needed installation tools while on-site.
Minimize the number of needed installation tools while on-site.
Increase the likelihood of having the correct magnetic lock while on-site.
Increase the likelihood of having the correct accessories while on-site.
Minimize the likelihood that the maglock is damaged due to shipping.
Minimize the likelihood that the maglock is damaged due to storage.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Minimize the time it takes to identify all currently installed security products.
Minimize the time it takes to identify unnecessary security products that are currently installed.
Minimize the time it takes to remove unnecessary security products that are currently installed.
Minimize the likelihood that the door frame is damaged during the removal of currently installed products.
Minimize the likelihood that wiring is damaged during the removal of currently installed products.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Minimize the time it takes to identify all currently installed security products.
Minimize the time it takes to identify unnecessary security products that are currently installed.
Minimize the time it takes to remove unnecessary security products that are currently installed.
Minimize the likelihood that the door frame is damaged during the removal of currently installed products.
Minimize the likelihood that wiring is damaged during the removal of currently installed products.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Minimize the time it takes to determine which wires are to be used.
Minimize the time it takes to distinguish between different types of wires.
Minimize the likelihood that the maglock is damaged by incorrect voltage.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Minimize the time it takes to determine which wires are to be used.
Minimize the time it takes to distinguish between different types of wires.
Minimize the likelihood that the maglock is damaged by incorrect voltage.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Minimize the likelihood that adjustments need to be made to the maglock before it is installed.
Minimize the time it takes to make adjustments to the maglock before it is installed.
Minimize the time it takes to verify the maglock’s compatibility with existing products.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Minimize the likelihood that adjustments need to be made to the maglock before it is installed.
Minimize the time it takes to make adjustments to the maglock before it is installed.
Minimize the time it takes to verify the maglock’s compatibility with existing products.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Minimize the time it takes to mark the cutting and drilling locations on the door frame.
Minimize the time it takes to mark the cutting and drilling locations on the door.
Minimize the likelihood that cutting templates become unusable, e.g. breaking, warping, etc.
Minimize the likelihood that the maglock takes up too much space in the entryway.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Minimize the time it takes to mark the cutting and drilling locations on the door frame.
Minimize the time it takes to mark the cutting and drilling locations on the door.
Minimize the likelihood that cutting templates become unusable, e.g. breaking, warping, etc.
Minimize the likelihood that the maglock takes up too much space in the entryway.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Increase the likelihood that existing holes on the door frame can be used for installation.
Increase the likelihood that existing holes on the door can be used for installation.
Minimize the likelihood of encountering obstructions within the door frame.
Minimize the likelihood that the door frame is damaged during the alteration.
Minimize the likelihood that the door is damaged during the alteration.
Minimize the amount of facility disturbance caused by the door frame and door alteration.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Increase the likelihood that existing holes on the door frame can be used for installation.
Increase the likelihood that existing holes on the door can be used for installation.
Minimize the likelihood of encountering obstructions within the door frame.
Minimize the likelihood that the door frame is damaged during the alteration.
Minimize the likelihood that the door is damaged during the alteration.
Minimize the amount of facility disturbance caused by the door frame and door alteration.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Minimize the likelihood that incorrect wires are connected during installation.
Minimize the likelihood that wires are damaged during installation.
Minimize the likelihood that debris/dust from installation will inhibit the maglock.
Minimize the likelihood that the maglock will fall while securing it to the door frame.
Minimize the likelihood that the maglock will get out of alignment while securing it to the door frame.
Minimize the time it takes to locate wiring within the door frame.
Minimize the time it takes to create the wiring pathway from the maglock to the power source.
Minimize the time it takes to get additional wiring to the maglock.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Minimize the likelihood that incorrect wires are connected during installation.
Minimize the likelihood that wires are damaged during installation.
Minimize the likelihood that debris/dust from installation will inhibit the maglock.
Minimize the likelihood that the maglock will fall while securing it to the door frame.
Minimize the likelihood that the maglock will get out of alignment while securing it to the door frame.
Minimize the time it takes to locate wiring within the door frame.
Minimize the time it takes to create the wiring pathway from the maglock to the power source.
Minimize the time it takes to get additional wiring to the maglock.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Increase the likelihood that minor adjustments can be made post installation.
Minimize the likelihood that the door can be breached from below.
Minimize the likelihood that the maglock can be vandalized.
Minimize the likelihood that the holding force of the maglock can be compromised.
Minimize the likelihood that a power surge will damage the maglock.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Increase the likelihood that minor adjustments can be made post installation.
Minimize the likelihood that the door can be breached from below.
Minimize the likelihood that the maglock can be vandalized.
Minimize the likelihood that the holding force of the maglock can be compromised.
Minimize the likelihood that a power surge will damage the maglock.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Minimize the time it takes to identify troubleshooting procedures after installation.
Increase the likelihood that the installation meets code.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Minimize the time it takes to identify troubleshooting procedures after installation.
Increase the likelihood that the installation meets code.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Minimize the time it takes to remove debris from doorway after installation, e.g. concrete, dust, etc.
Minimize the likelihood of leaving behind evidence of installation, e.g. trash, unused product, etc.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Minimize the time it takes to remove debris from doorway after installation, e.g. concrete, dust, etc.
Minimize the likelihood of leaving behind evidence of installation, e.g. trash, unused product, etc.
 
How important is it that you are able to...?
Not Important at All Somewhat Important Important Very Important Extremely Important
Increase the likelihood that the client knows how to use the maglock and accessories.
Increase the likelihood that the client will understand how to make minor adjustments to the maglock and accessories if necessary.
Minimize the time it takes to explain to the client how to use the maglock and accessories.
Minimize the likelihood that the installation will need to be revisited.
Increase the likelihood that the manufacturer’s technical support is readily accessible.
Increase the likelihood that the warranty for the maglock and accessories will be in effect if problems arise.
 
How satisfied are you with your ability to...?
Not Satisfied at All Somewhat Satisfied Satisfied Very Satisfied Extremely Satisfied
Increase the likelihood that the client knows how to use the maglock and accessories.
Increase the likelihood that the client will understand how to make minor adjustments to the maglock and accessories if necessary.
Minimize the time it takes to explain to the client how to use the maglock and accessories.
Minimize the likelihood that the installation will need to be revisited.
Increase the likelihood that the manufacturer’s technical support is readily accessible.
Increase the likelihood that the warranty for the maglock and accessories will be in effect if problems arise.
 
 
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