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Exit Survey
 
 
Dear valued customer

As an important client of Element Consulting Engineers, we value your opinion about our service and would appreciate it if you would take the time to complete this client satisfaction survey. The purpose of the questionnaire, as part of our quality assurance system, is to obtain feedback on performance and to identify areas of improvement. 

Please complete the questions below to enable our company to continually evaluate and improve upon our performance. 
 
 
Client contact details
Client Name/Company Name : 
Project Manager Name : 
Phone : 
Email Address : 
 
 
 
Project description and scope
   
 
 
 
Element Consulting Engineers role in the project (i.e. Civil, Structural, Electrical Engineers, Project Managers etc)
   
 
 
 
Project construction value
   
 
 
 
Project Start date
 
 
 
Project end date (if not current)
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Quality performance
Time performance
Risk management
Cost control
Turnaround times
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Element Consulting Engineers communicated effectively, with clear and professional correspondence
Element Consulting Engineers handle problems quickly and effectively
 
 
Considering your complete experience with our company, how likely would you be to recommend our services to a colleague?
1 - star highly unlikely 5 stars - highly likely