ennouncementForwardorNot

Customer Facing e-nnouncements are available to forward to your customers. Do you look for the “Forward information about this product to a customer” button in each of your e-nnouncements?

* When it comes to the FORWARD feature...

I do use it and forward them thru the "Customer-facing e-nnouncement Message Application"

I do use it and send only one to myself and forward thru Outlook using "Send SLX"

I do not use it. I forward the original e-nnouncement I recieve directly to my customers

I do not use it

* How often do you forward e-nnouncements to your customers?

Occasionally

Often

Always

* Of the e-nnouncements you forward to customers, on average, to how many customers do you forward per e-nnouncement?

1-5

6-10

11-20

21+

* When forwarding Customer Facing e-nnouncements, what basis/criteria drives your forwarding decision?

In the Sales Cycle

Opportunity Identified

Perfect Timing

Other

Please take a moment and share what you like and/or dislike about the e-nnouncement forward feature. Share your success stories on forwards or challenges that discourage you from taking advantage of this tool.

Name (optional)

Please take a moment and share what prevents you from taking advantage of the forward feature.

Name (optional)

Please contact hc_marcomm if you have any questions.