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This survey has been commissioned by the Board of Epsom Sports Club Ltd, and is very important for the future of Epsom Sports Club and all the sections. As a member, or parent of a junior member, your response is highly valued and much appreciated. The Board welcomes the participation of all players, parents of juniors, non-playing and social members.

This survey is being carried out by an independent researcher, and is confidential. The Board will only be shown aggregated data from which it will be impossible to identify individual responses. If, however, you wish to disclose your identity you may, as a further consultation may be necessary.

We recommend that members under 13 complete the survey in conjunction with a parent, but that the parent also completes a separate survey too.

For households with multiple Section or Club members, once a survey has been submitted by one individual another fresh survey can be opened and completed by different respondent.

Just click on the link on the original email invitation.

Thank you very much for your time and support. Please start the survey by clicking on the Continue button below.

 
 
 
* To take part in this survey, you must be a Member of Epsom Sports Club (ESC) or a Parent of a Junior Member(s), or both. Does this describe you?
 
Yes
 
No
 
 
 
* Please confirm you are not a member of any section of Epsom Sports Club
 
I am not a member.
 
I am a member. Please return me to the survey
 
 
 
We apologise that we have contacted you in error. The reason for this is that you are on our database, even though your membership may have lapsed.
 
 
 
Can you tell us why you left the club?
 
Moved House or job
 
Joined another club
 
Not enough time/other demands
 
Financial reasons
 
Other
 
 
 
 
Would you like us to contact you regarding becoming re-involved with the Club?
 
Yes
 
No
 
 
Please give us your contact details so we can either contact you or remove you from our list.
Phone : 
Email Address : 
 
 
 
* Are you?
 
Male
 
Female
 
 
 
* What is your age?
 
12-17
 
18-24
 
25-40
 
41-65
 
Over 65
 
 
 
* How long have you been a Member?
 
A year or less
 
1-5 years
 
6-10 years
 
More than 10 years
 
 
 
* Are You
 
Working full time
 
Working part time
 
Student
 
Retired
 
Other
 
 
 
 
What is your primary postcode? (You cannot be identified from this)
 
 
 
* Which sports do you participate in at Epsom?
Please tick all which apply
 
Hockey
 
Tennis
 
Cricket
 
Woodcote Croquet & Social
 
Other
 

 
 
 
* As a social member, which of these sports or games do you play regularly at Epsom Sports Club?
 
Croquet
 
Bridge
 
Snooker
 
Strictly social only

 
 
 
if you selected more than one activity, please tell us which is your main sport.
 
Hockey
 
Tennis
 
Cricket
 
 
 
* Why did you join Epsom Sports Club?
Select all that apply.
 
Reputation of Club
 
Club conveniently located
 
Friends introduced me
 
Attractive cost of membership
 
Just moved to area
 
Primarily for social reasons
 
Primarily to play sport/keep fit
 
Playing standards suited my requirements
 
Other
 

 
 
 
Please comment on your answer if you wish
   
 
 
 
* Are you a member of another sports club?
 
Yes
 
No
 
 
 
Which other clubs?
   
 
 
To what extent do you agree/disagree with the following statements about your sporting activities -or the sporting activities of your child- at Epsom?
Strongly Disagree Disagree Undecided Agree Strongly agree
* The overall facilities provided by the Sports Club are fit for purpose
* My Section of the Club has a good atmosphere
* On the whole, the Club provides value for money
* The Club is a good place to meet people
* The changing/shower facilities are excellent
* We need to have more investment in facilities and equipment
* I would be happy to introduce/recruit new members
* My Section of the Sports Club is well run
* I play most of my sport on the pitches/courts at the main club site (Woodcote Road)
* The range and quality of coaching opportunities is excellent
* I see myself as a member for the foreseeable future
 
 
 
Please comment on your answers if you wish
   
 
 
 
* How would you describe your frequency of visits to the bar?
 
Very frequent – (most times I visit the club))
 
At least once a month (during the season).
 
Only when there is a social event
 
Very occasionally
 
Never
 
 
To what extent do you agree/disagree with the following statements about the bar and catering at Epsom?
Strongly Disagree Disagree Undecided Agree Strongly agree
* The bar is well run
* There is an excellent selection of drinks
* There is a friendly, welcoming atmosphere
* The catering is generally of a high standard
* The bar prices are cheap compared with other places I frequent
 
 
 
* How would you describe your relationship with Epsom Sports Club?
(Select the main one which applies)
 
Senior member with no Club or Section official responsibilities
 
Senior member with responsibilities (e.g. Committee member, team manager, captain, coach etc.)
 
Colt/Junior member
 
Parent of a colt/junior member
 
Social Member
 
 
 
As a parent would you be prepared to join Epsom Sports Club as a social member, paying £20 a year?"
 
Yes
 
No
 
 
To what extent do you agree/disagree with the following statements about colts activities at Epsom?
Strongly Disagree Disagree Undecided Agree Strongly agree
* Coaching is excellent
* Team selection generally fair
* I am always encouraged to try and do better
* I believe I can grow in my chosen sport
* Adult supervision and care is excellent
 
 
To what extent do you agree/disagree with the following statements about Epsom Sports Club?
Note – this is not about your section, but about the overall management of the club and its facilities.
Strongly Disagree Disagree Undecided Agree Strongly agree
* The Club should invest more in facilities for members
* I am happy to see membership fees and other charges rise in order to improve the facilities
 
 
If the Club were to invest more in its facilities, how warm do you feel about some of the options available?
Please move the slider to indicate your choice
COLDWARM
* Upgrading the playing areas
-
* Bar and social facilities
-
* Coaching facilities
-
* Refurbished pavilion
-
* New pavilion
-
 
 
 
Is there anything not listed above that you think should be a priority investment for the Club? Not just something which would be "nice to have"
   
 
 
Please comment on Club communication
Strongly Disagree Disagree Undecided Agree Strongly agree
* I receive regular communications about my Section of the Club's sport and social activities
* I receive regular communications about Club-wide activities
* I consider my views on my Section are sought and listened to
* I consider my views about Sports Club issues are sought and listened to
* On the whole, the Club's communications with members are effective
 
 
 
* My preferred method for receiving Club information is
 
Email
 
Text
 
Newsletter
 
Notice board in clubhouse
 
 
 
Please comment if you wish to about the Club generally, or about the way this survey has been conducted
   
 
 
 
* If you would be happy for us to contact you for further opinions on the Club's management and future, or if you would like to become more involved in running the Club, please tick the appropriate option.
(Note -this will not be associated in any way with your answers to the survey)
 
Please contact me for further opinions
 
I would like to become more involved in running the Club and would like to know how
 
No need to contact me -thanks

 
 
 
How would you like to become involved? Please give an indication of your expertise
   
 
 
If you asked us to contact you, please give us your email address.
(Note -this will not be associated in any way with your answers to the survey)
Email Address : 
 
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