This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2012
  3. August
  4. E
  5. Executive Leadership Healthcare Summit Survey - BC

Executive Leadership Healthcare Summit Survey - BC

0%
Exit Survey »
 
 
What are the top 3 issues facing your business?
   
 
 
 
What do you hope to gain out of this conference?
   
 
 
 
What type of programs/applications are you running through your contact center?
   
 
 
 
Which technologies are you utilizing at your contact center? (Check all that apply)
 
Inbound Call Routing
 
Proactive Patient contact
 
Speech Analytics
 
IVR (self-service)
 
WFM (agent management)
 
Social Media Management
 
Email / Web Chat
 
Contact Center Quality Monitoring

 
 
 
For the purposes of the Healthcare Summit, is this description accurate? (from website)

BCA currently provides a myriad of receivable management services encompassing all phases of accounts receivable billing, management, and collection. BCA has learned that the most effective debt recovery comes as a result of programs that are tailored to the client's specific requirements and expectations. BCA has provided traditional bad debt collection services to the healthcare industry for 67 years and extended business office services for over 25 years.
 
Yes
 
No
 
 
 
If you answered "no" to the question above, please let us know what the best company description is.
   
 
Survey Software Powered by QuestionPro Survey Software