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Executive Leadership Healthcare Summit Survey - Ce

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What are the top 3 issues facing your business?
   
 
 
 
What do you hope to gain out of this conference?
   
 
 
 
What type of programs/applications are you running through your contact center?
   
 
 
 
Which technologies are you utilizing at your contact center? (Check all that apply)
 
Inbound Call Routing
 
Proactive Patient contact
 
Speech Analytics
 
IVR (self-service)
 
WFM (agent management)
 
Social Media Management
 
Email / Web Chat
 
Contact Center Quality Monitoring

 
 
 
For the purposes of the Healthcare Summit, is this description accurate? (from website)

Central Georgia Health System (CGHS) was incorporated on November 17, 1994, as a nonprofit corporation whose primary purpose is to coordinate The Medical Center of Central Georgia (MCCG) and other affiliated entities, in their mission of providing a comprehensive range of high-quality, reasonably priced health care services to the central and south Georgia community. Currently, these other entities include Medcen Community Health Foundation, Central Georgia Rehabilitation Hospital, Central Georgia Home Care Services, Health Services of Central Georgia, and Carlyle Place.
 
Yes
 
No
 
 
 
If you answered "no" to the question above, please let us know what the best company description is.
   
 
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