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Executive Leadership Healthcare Summit Survey - Ke


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What are the top 3 issues facing your business?
   
 
 
 
What do you hope to gain out of this conference?
   
 
 
 
What type of programs/applications are you running through your contact center?
   
 
 
 
Which technologies are you utilizing at your contact center? (Check all that apply)
 
Inbound Call Routing
 
Proactive Patient contact
 
Speech Analytics
 
IVR (self-service)
 
WFM (agent management)
 
Social Media Management
 
Email / Web Chat
 
Contact Center Quality Monitoring

 
 
 
For the purposes of the Healthcare Summit, is this description accurate? (from website)

KeyBridge Medical Revenue Management is the leading Midwest provider of accounts receivable management services, including post-charge-off debt recovery, early-out programs, accounts receivable clean-up and other services for the healthcare industry. We strategically implement cash management programs that enhance the revenue cycle while applying patient-friendly communication processes that preserve the patient relationship. As a result, KeyBridge is able to provide our healthcare clients improved cash flow while reducing cost of recovery.
 
Yes
 
No
 
 
 
If you answered "no" to the question above, please let us know what the best company description is.
   
 
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