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  5. Executive Leadership Healthcare Summit Survey - Me

Executive Leadership Healthcare Summit Survey - Me

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Exit Survey »
 
 
What are the top 3 issues facing your business?
   
 
 
 
What do you hope to gain out of this conference?
   
 
 
 
What type of programs/applications are you running through your contact center?
   
 
 
 
Which technologies are you utilizing at your contact center? (Check all that apply)
 
Inbound Call Routing
 
Proactive Patient contact
 
Speech Analytics
 
IVR (self-service)
 
WFM (agent management)
 
Social Media Management
 
Email / Web Chat
 
Contact Center Quality Monitoring

 
 
 
For the purposes of the Healthcare Summit, is this description accurate? (from website)

MedAssets comprehensive financial performance solutions include industry-leading solutions for healthcare supply chain management and healthcare revenue cycle management. Our solutions are proven to improve a healthcare provider's operating margins and cash flow, delivering the potential to increase a typical health systems’ net patient revenue by one to three percent and decrease hospital supply chain expenses by three to 10 percent. We help healthcare providers find cash from existing operations and improve margins so you can continue to serve your community. Our innovative solutions and healthcare consulting services help healthcare providers focus on best practices such as clinical margin management, clinical value analysis and clinical documentation improvement, as well as better healthcare revenue cycle management performance ranging from improved patient access processes to faster and more complete reimbursement.
 
Yes
 
No
 
 
 
If you answered "no" to the question above, please let us know what the best company description is.
   
 
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