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Executive Leadership Healthcare Summit Survey - MU


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What are the top 3 issues facing your business?
   
 
 
 
What do you hope to gain out of this conference?
   
 
 
 
What type of programs/applications are you running through your contact center?
   
 
 
 
Which technologies are you utilizing at your contact center? (Check all that apply)
 
Inbound Call Routing
 
Proactive Patient contact
 
Speech Analytics
 
IVR (self-service)
 
WFM (agent management)
 
Social Media Management
 
Email / Web Chat
 
Contact Center Quality Monitoring

 
 
 
For the purposes of the Healthcare Summit, is this description accurate? (from website)

Founded in 1824 in Charleston, The Medical University of South Carolina is the oldest medical school in the South. Today, MUSC continues the tradition of excellence in education, research, and patient care. MUSC educates and trains more than 3,000 students and residents, and has nearly 13,000 employees, including approximately 1,500 faculty members. As the largest non-federal employer in Charleston, the university and its affiliates have collective annual budgets in excess of $1.7 billion. MUSC operates a 700-bed medical center, which includes a nationally recognized Children's Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), and a leading Institute of Psychiatry. For more information on academic information or clinical services, visit www.musc.edu. For more information on hospital patient services, www.muschealth.com.
 
Yes
 
No
 
 
 
If you answered "no" to the question above, please let us know what the best company description is.
   
 
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