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  5. Executive Leadership Healthcare Summit Survey - My

Executive Leadership Healthcare Summit Survey - My

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What are the top 3 issues facing your business?
   
 
 
 
What do you hope to gain out of this conference?
   
 
 
 
What type of programs/applications are you running through your contact center?
   
 
 
 
Which technologies are you utilizing at your contact center? (Check all that apply)
 
Inbound Call Routing
 
Proactive Patient contact
 
Speech Analytics
 
IVR (self-service)
 
WFM (agent management)
 
Social Media Management
 
Email / Web Chat
 
Contact Center Quality Monitoring

 
 
 
For the purposes of the Healthcare Summit, is this description accurate? (from website)

MyTelehealth Solutions, LLC provides enterprise solutions to health plans, integrated health care delivery systems, and the pharmaceutical industry in the United States and Canada. It offers HealthyCircles, a software-as-a-service model that delivers an integrated suite of products and services connecting health care professionals to patients, their families, and their caregivers through a HIPAA care management system.
 
Yes
 
No
 
 
 
If you answered "no" to the question above, please let us know what the best company description is.
   
 
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