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Surveys
2015
July
F
Fall Protection - July 2015
Fall Protection - July 2015
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Exit Survey
*
Hello! Thanks for agreeing to participate in this survey based on your experience purchasing from
Fall Protection Pros
. The survey will take about 5 minutes to complete and will help us better serve your fall protection needs. Your responses will remain confidential.
How did you find
Fall Protection Pros
? (choose all that apply)
Recommended by a friend/colleague/boss
Online advertising
Web search for a specific product
Web search for general fall protection
From Amazon
Other (please specify)
*
Why did you decide to purchase from
Fall Protection Pros
? (choose up to 4)
Fast shipping
Knowledgeable sales staff
Had the exact product that I wanted
Ease of purchase process
Product information/pictures/manuals
Had the exact brand that I wanted
Lowest price
Other (please specify)
What did you like about purchasing from
Fall Protection Pros?
What did you dislike? What improvements can
Fall Protection Pros
make?
*
If you needed fall protection equipment in the future, how likely would you be to purchase from
Fall Protection Pros
again?
Definitely would
Probably would
Might or might not
Probably would not
Definitely would not
What else, if anything, did you need to buy with your fall protection equipment that was not available from
Fall Protection Pros
?
*
Have you purchased fall protection equipment from any other distributors?
Yes
No
*
What distributor did you purchase fall protection equipment from
most recently
?
BigRockSupply.com
Harnessland.com
Amazon.com
SimplifiedSafety.com
Other (please specify)
*
Why did you decide to purchase fall protection equipment from this distributor? (choose up to 4)
Had the exact brand that I wanted
Ease of purchase process
Knowledgeable sales staff
Product information/pictures/manuals
Free/low cost shipping
Lowest price
Fast shipping
Had the exact product that I wanted
I had a contract with this distributor
I could purchase other (non-fall protection) products at the same time as my fall-protection equipment
I could pay for my purchase using terms
Other (please specify)
*
How do you typically search for fall protection equipment online? (choose all that apply)
Website on computer
Website on tablet
Website on mobile phone
Mobile App on phone/tablet
Other (please specify)
*
What are the most important things to consider when deciding from where to purchase your fall protection equipment? (choose up to 4)
Lowest price
Has the exact product that I want
Has the exact brand that I want
Fast shipping
Ease of purchase process
Having a contract with a distributor
Being able to pay using terms
Ability to purchase other (non-fall protection) products at the same time as my fall-protection equipment
Knowledgeable sales staff
Product information/pictures/manuals
Free/low cost shipping
Other (please specify)
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