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Fall Protection Pros 1

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Hello! Thanks for agreeing to participate in this survey based on your experience purchasing from Fall Protection Pros. The survey will take about 5 minutes to complete and will help us better serve your fall protection needs. Your responses will remain confidential.


How did you find Fall Protection Pros? (choose all that apply)
 
Recommended by a friend/colleague/boss
 
Web search for general fall protection
 
Online advertising
 
Web search for a specific product
 
From Amazon
 
Other

 
 
 
Why did you decide to purchase from Fall Protection Pros? (choose up to 4)
 
Ease of purchase process
 
Product information/pictures/manuals
 
Knowledgeable sales staff
 
Lowest price
 
Had the exact product that I wanted
 
Fast shipping
 
Had the exact brand that I wanted
 
Other
 

 
 
 
What did you especially like about purchasing from Fall Protection Pros?
   
 
 
 
What did you dislike? What improvements can Fall Protection Pros make?
   
 
 
 
If you needed fall protection equipment again in the future, how likely would you be to purchase from Fall Protection Pros?
 
Definitely would
 
Probably would
 
Might or might not
 
Probably would not
 
Definitely would not
 
 
 
What else, if anything, did you need to buy with the fall protection equipment that was not available from Fall Protection Pros?
   
 
 
 
If you've purchased fall protection equipment from other distributors in the past, please respond to this question. If not, please skip.

Which distributor did you purchase fall protection equipment from from most recently?
 
SimplifiedSafety.com
 
Harnessland.com
 
Amazon.com
 
BigRockSupply.com
 
Other
 
 
 
If you've purchased fall protection equipment from other distributors in the past, please respond to this question. If not, please skip.

Why did you purchase fall protection equipment from this distributor? (choose up to 4)
 
Ease of purchase process
 
Had the exact product that I wanted
 
Knowledgeable sales staff
 
Product information/pictures/manuals
 
I had a contract with this distributor
 
I could pay for my purchase using terms
 
Fast shipping
 
Had the exact brand that I wanted
 
Free/low cost shipping
 
I could purchase other (non-fall protection) products at the same time as my fall-protection equipment
 
Lowest price
 
Other
 

 
 
 
How do you typically search for fall protection equipment online? (choose all that apply)
 
Website on mobile phone
 
Website on computer
 
Mobile App on phone/tablet
 
Website on tablet
 
Other

 
 
 
What are the most important things to consider when deciding from where to purchase your fall protection equipment? (choose up to 4)
 
Ability to purchase other (non-fall protection) products at the same time as my fall-protection equipment
 
Ease of purchase process
 
Has the exact product that I want
 
Has the exact brand that I want
 
Being able to pay using terms
 
Lowest price
 
Having a contract with a distributor
 
Product information/pictures/manuals
 
Free/low cost shipping
 
Fast shipping
 
Knowledgeable sales staff
 
Other

 
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