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2012
February
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How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Customer Service
Overall
How did you last interact with me?
By e-mail
Individual phone call
Conference call
In person meeting
Other
How would you rate your overall level of satisfaction with my response?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
How do you rate me on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Understanding your needs
Knowledgeable
Timeliness of response
Professionalism
Quality of information provided
Generally speaking, how often do you interact with me, either via email, phone, or in person?
Daily
Weekly
Monthly
Quarterly
Yearly
What suggestions do you have for how I can/could provide more help?
Thank you for your time. By completing this survey you have helped me improve my customer service.
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