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Exit Survey
 
 
1. For DOA Cases which are test’s need to be done before call closure?
 
Only Before_Repair
 
Only F/T
 
After_Stress Test
 
Only Q/C
 
 
 
2. When Shipping ROM test needs to be done?
 
Before call closure in flex link by technician
 
After call creation in flex link by technician
 
Both A & B
 
None of above
 
 
 
3. Shipping ROM test is done to check functionality of the device
 
True
 
False
 
 
 
4. In the sequence for shipping ROM test, first need to perform/select which of the test?
 
After_Stress Test
 
Q/C
 
F/T
 
Before_Repair
 
 
 
5. For accessories replacement shipping ROM test required?
 
True
 
False
 
 
 
6. Q/C test need to be done ______________.
 
Only for DOA case
 
After call closing in flex link
 
Before call closing in flex link
 
Before call creation in flex link
 
 
 
7. Shipping ROM test need to be done for which type of devices at CP End?
 
DOA Cases
 
Repair Cases
 
Replacement cases
 
All cases

 
 
 
8. Extract “Shipping ROM test tool.zip” file folder, which file Need to execute to install shipping ROM application/tool
 
AdbWinUsbApi.dll
 
Install.bat
 
AdbWinApi.dll
 
None of above
 
 
 
9. Types of ways to perform Shipping ROM tests using
 
Personal computer
 
SD/micro SD card
 
Both A&B
 
None of above
 
 
 
10. Which activity need to be done before shipping ROM test start up?
 
SIM and SD card are inserted
 
Wi-Fi is enable and connect to device
 
Both A&B
 
None of the above
 
 
 
11. Shipping ROM test Skip page will lead to Billing calls rejection.
 
True
 
False
 
 
 
12. If device required higher lever repair (Need to transfer to Backroom), which Tests need to be done by CP?
 
Before Repair
 
QA
 
Both A&B
 
None of above
 
 
 
13. Which Action need to be ensure before hand over the device to customer?
 
Shipping ROM test.
 
Factory reset after shipping ROM test.
 
Either A or B
 
None of the above

 
 
 
14. Shipping ROM tests are NOT considered or being rejected in following cases
 
If test done after call creation/ before closure in flex link.
 
If test done before call creation/after closure in flex link
 
If both test done (BR & QC)
 
None of the above.
 
 
 
15. Shipping ROM test not required in CP leave, if device received from flex Back Room.
 
True
 
False