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Hi:

I am with [MARKET_RESEARCH_COMPANY], a market research company based in [LOCATION]. We are conducting a survey about [SUBJECT] that might be of interest to you. We would like to include your opinions in this study. This is a marketing research study only, and we will not attempt to sell you anything at all today or in the future.




Thank you for your participation
 
 

Do you or does any member of your household work for:
 
An advertising or public relations agency
 
A market research, strategic marketing or opinion company
 
The marketing or market research department of any company
 
A telemarketing firm
 
A food manufacturer or retailer
 
A software, hardware or multimedia company
 
Developer or manufacturer
 
Online retailer
 
E-commerce or web development company

 
 

Branching: Pick only age group 25-64


Age
Which of the following best describes your age?
 
 

Branching: Discard Retired..


Employment
Do you work full time or part time, outside the home?
 
Full-time [35+ Hours per week]
 
Part-time [15-20 Hours per week]
 
Full-time homemaker
 
Retired
 
 

Branching: High School Graduates and Above


Education
Which of the following best describes the highest level of education completed?
 
Some High School
 
High School Graduate
 
Some College
 
Graduated College
 
Post Graduate
 
 

Family Status
Which of the following statements applies to you:
 
I have children under the age of 6 living at home
 
I have children between the ages of 6 and 17 living at home
 
I have no children under the age of 18 living at home
 
 

Online Services
a. Do you log on and use the Internet by yourself, without help, at either work or home?
 
Yes
 
No
 

b. How long have you been using the Internet, by yourself?
 
Less than 6 months
 
6 – 12 months
 
1 - 2 year
 
More than 2 years
 

c. How often do you use the Internet, not including email, by yourself, either at work or at home?
 
Less than one hour/week
 
1 – 2 hours/week
 
2 – 3 hours/week
 
More than 3 hours/week
 

d. On a scale of 1 to 5, with 1 being the least comfortable and 5 being the most comfortable, how comfortable and familiar are you using the Internet, including such things as links, site addresses, or search engines?
Least (1)
2 3 4 Most (5)
 
 

Computer Usage
When using the Internet, either at home or at work, which do you use more often?
 
IBM Compatible PC
 
Mac
 
 

Branching: End if involved in prior market research studies


Research Experience
Aside from political surveys, have you participated in any market research studies such as panel discussions, focus groups or surveys, in the last 12 months?
 
Yes
 
No
 
 
 
* Name
   
Phone
   
* Email Address
   
 
 


Thank You for completing the Questionnaire... Your honest responses are truly appreciated.


Please click on the Finish Survey button to complete this Survey.
 
 
 
How many online purchases have you made in the last month?




 
None
 
1-4
 
5-10
 
11-15
 
16+
 
 
 
For whom do you primarily shop for online?
 
Yourself
 
Family members
 
Friends
 
Business
 
Other
 
 
 
 
What is your most important consideration when shopping online?

 
Product selection
 
Competitive prices
 
Convenience
 
Promotions
 
Ease of use
 
Security
 
Other
 
 
 
 
When you purchase online, you purchase for (check all that apply):

 
Holidays
 
Birthdays
 
Special Events
 
Personal Interests
 
Travel
 
Business
 
Other
 

 
 
 
What are the top two [PRODUCT CATEGORY/ SPECIAL INTEREST GROUP]sites you visit?
   
 
 
 
Before starting this survey, how familiar were you with the [WEBSITE NAME].com website?




 
Not familiar
 
Heard of website
 
Visited website
 
Made purchases
 
 
 
How did you hear about it [WEBSITE NAME].com? (check all that apply)



 
Did not hear about it
 
In store advertising
 
Friend or family
 
BYU sporting event advertising
 
Referred by another website
 
Other
 
 
 
 
How many times did you visit [WEBSITE NAME].com over the last month?



 
Never
 
1-3
 
4-6
 
7-10
 
11+
 
Don't remember
 
 
 
How beneficial is the idea of a [WEBSITE NAME].com website to you?


 
Not beneficial
 
Somewhat beneficial
 
Beneficial
 
Very beneficial
 
 
 
Which of the following items would you be interested in purchasing from [WEBSITE NAME].com? (check all that apply)






 
Academic supplies
 
Art Prints
 
LOGO Gifts
 
Computers
 
University LOGO clothing
 
UNIVERSITY LOGO Merchandise
 
UNIVERSITY LOGO Books
 
Music and videos
 
Specialty publisher distribution items
 
Guest lecturer or conference transcripts
 
Textbooks
 
Candy
 
Children's books
 
General books
 
UNIVERSITY Speeches
 
INSTITUTE publications
 
UNIVERSITY publications
 
UNIVERSITY paraphernalia
 
Men's clothing
 
Women's clothing
 
Other
 

 
 
 
Given the above selection, now how beneficial might [WEBSITE NAME].com be to you?


 
Not beneficial
 
Somewhat beneficial
 
Beneficial
 
Very beneficial
 
 
 
If you were buying a GIFT, which of the following would you consider? (Check all that apply)



 
University sporting wear
 
University sporting goods
 
Cougarwear
 
University paraphernalia
 
Art
 
Children's books
 
Computer supplies
 
General books
 
Specialty books
 
Special affiliation merchandise
 
Men's clothing
 
Women's clothing
 
Music and video
 
Other
 

 
 
 
How many purchases have you made at [WEBSITE].com over the last year?




 
None
 
1-3
 
4-6
 
7-10
 
11+
 
Don't remember
 
 
 
How would you describe your experience visiting [WEBSITE].com?


 
Never visited site
 
Poor
 
Mediocre
 
Neutral
 
Good
 
Excellent
 
 
 
Do you have any comments or suggestions for [WEBSITE].com?
   
 
 
 
Your gender?

 
Male
 
Female
 
 
 
Your marital status?

 
Single
 
Married
 
 
 
How many children do you have living at home?

 
0
 
1
 
2
 
3
 
4
 
5
 
6+
 
 
 
How old are you?


 
Under 24
 
25-29
 
30-39
 
40-49
 
50-59
 
60+
 
 
 
How many years since you were a student at [UNIVERSITY NAME]?




 
I was never a [UNIVERSITY NAME]student
 
0-1
 
2-3
 
4-5
 
6-7
 
8-9
 
10+
 
 
 
Have you been or are you now a continuing education student?



 
Yes
 
No
 
 
 
What is your current browser?

 
IE 4.0 or higher
 
Older than IE 4.0
 
Netscape 4.0 or higher
 
Older than Netscape 4.0
 
Other
 
 
 
 
Primarily from what kind of computer system do you access the internet?
 
Windows PC system
 
Macintosh system
 
Unix system
 
Other
 
 
 
 
Any other suggestions or comments?
   
 
Please contact [email protected] if you have any questions regarding this survey.