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Surveys
2009
September
G
General Insurance Survey
General Insurance Survey
The Assurant Intermediary General Insurance Survey, in partnership with Mortgage Introducer
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As part of an annual barometer of broker attitudes to General Insurance, Assurant Intermediary has this year partnered with Mortgage Introducer to survey UK brokers and report the findings exclusively in December in Mortgage Introducer magazine.
The survey should take no more than 5 minutes to complete and as a thank you for finishing the survey you will be entered into a prize draw for XXXXX.
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Are you
Directly authorised
Appointed represeantative
Registered individual
Which of the following best describes your business?
Single tie
Limited panel
Full market offering
How important are General Insurance products to your business?
Very important
Quite important
Not important
Is the sale of General Insurance products likely to be more or less important to your business in the future?
More
Less
Same
Which of the following products do you
currently offer
, and of those you don’t offer which would you be
willing to consider
?
Currently offer
Willing to consider
Residential Buildings & Contents
Landlord Buildings & Contents
Tenant Contents
Legal Expenses
Rental Protection
Home Emergency
White Goods Warranty
ASU
Income Protection
Critical Illness
Currently offer
Willing to consider
Pet Insurance
Travel Insurance
Car Insurance
Life Insurance
Dental Insurance
Identity Theft
Medical Insurance
What prevents you from offering certain GI products?
What do you currently see as the biggest challenge to your business as a whole and why?
Do you understand the difference between products underwritten at the point of sale and those underwritten at the point of claim?
Yes
No
Please rank the following insurers from 1 to 5 with 1 being excellent
Product
Price
Service
Paymentshield
Select & Protect
Abbey
Halifax
Ceta
3XD
MMS
Assurant
Uinsure
First4Cover
Legal & General
Aviva
Cardif Pinnacle
Rate the reasons why you would choose to work with a particular insurance provider
very important
important
not important
Product Competitiveness
Integrated technology
Brand Reputation
Commission Levels
Range of products
Claims Experience
Accuracy and speed of response
Accurancy and speed of commissions paid
IT support
Financial Stability of Insurer
Product Training
Local BDM
Rate the most important factors in your decision to recommend a policy to a client
very important
important
not important
Price
Level of Cover
Claims Experience
Brand Name of Insurer
Ease of Setting up the policy
Level of Commission
Ability for Customer to pay monthly
Is the Defaqto rating on Buildings & Contents insurance important to
yes
no
You
Your customers
Which of the following sourcing systems do you use?
The Source
AssureWeb
Mortgage Brain
Trigold
Edge
Orbiter
Homebuyer
Please indicate what percentage of your commission is paid and on what basis
initially %
on renewal %
Indemnity
Non-indemnity
If you receive commission on indemnity basis, over what period is it paid?
12 months
24 months
36 months
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