GIO Credit Control - Broker Survey

How would you rate the service you receive from the GIO credit department?

Poor

Below Average

Average

Good

Excellent

Do GIO credit staff conduct themselves in a professional, responsive and timely manner?

Are you satisfied with the frequency of contact and correspondence you have with GIO credit staff?

Are GIO credit staff proactive in their approach to customer service?

Do GIO credit staff communicate clearly and provide you with relevant information for your business?

What 3 areas of GIO Credit add the most value to your business?

Q.7 What do you feel are 3 areas in GIO Credit that require significant improvement?