GoAir Customer Feedback Form

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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree

Name

Date of Birth

Where do you work

Mobile No

Email Address

PRN No

Flight No

Travel date

As per your experience please rate the Check-in Process on the following scale:

1 – Excellent
2 – Good
3 – Average
4 – Fair
5 – Poor

	Baggage Screening	Airport Check-in	Boarding
Staff Efficiency

Staff warmth and courtesy

Movement of the queue

Overall experience