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  5. Greenhorizons Sod Farms

Greenhorizons Sod Farms

Greenhorizons Sod Farms: We're Listening
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Exit Survey
 
 
Hello:
You are invited to participate in our survey - We Care What you Think!. It will take approximately 2-4 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

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Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Which business name do you associate with us the most?
 
Greenhorizons Sod Farms
 
Greenhorizons Group of Farms Ltd.
 
Compact Sod
 
Hamilton Sod
 
Ontario Sod
 
Niagara Sod
 
Oakville Sod
 
Halton Sod
 
London Sod
 
Hillview Sod
 
Don't Know
 
 
 
How long have you been a customer?
 
Less than 6 months
 
6 months to less than a year
 
1 year to less than 2 years
 
2 years to less than 5 years
 
5 years to less than10 years
 
Over 10 years
 
Never have been a customer
 
 
Which of our products or Services do you primarily use? Select one.
 
GHG Premium Bluegrass Sod
 
Kentucky Bluegrass
 
Seed
 
Fertilizer
 
Sod Installation Services
 
Willow Valley Golf Course
 
Speciality Turfgrass (Low Mow, Bentgrass, Fescues, Eco-Turf)
 
Other
 
 
 
 
During the season how often do you purchase from us?
 
Only purchased once
 
Several times a week
 
Several times a year
 
Once a year
 
Every 2 years
 
Not consistently but more than once
 
Never
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Sod delivered when committed to
Multiple turf types available in sod
Sod installation services available
Ability to pick up sod at farms/outlets without pre-ordering
Sod roll quality
Sod genetically clean (no other types of grasses)
Sod colour
No Pallet Deposits
Having to return Pallets
 
 
How do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of PRODUCTS
Quality of SERVICES
Understanding customers' needs
Sales staff
Price - Selling our Products or Services for a fair price
 
 
 
How do you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How often have you been on JustSodit.com
 
Weekly
 
Monthly
 
Annually
 
Once or Twice
 
Never
 
Other
 
 
 
 
Would you be interested in ordering sod via online or on your mobile device thru a secured wholesale portal directly linked to your Greenhorizons account. It would take less than two minutes per order to do and would be available after office hours.
 
Never
 
Interested
 
Very Interested
 
I would have to see more
 
Other
 
 
 
 
Do you have any suggestions for improving our Products?
   
 
 
 
Do you have any suggestions for improving our Services?
   
 
 
 
Is there an unaddressed need that we should focus on? If Yes, what is it?
 
No
 
Yes (please describe)
 
 
 
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If you would like us to send you a $5.00 Tim Hortons Gift Card please fill in your contact information including name and mailing address. (The gift card will be mailed to you)