This free survey is powered by
  1. Surveys
  2. 2014
  3. January
  4. H
  5. HKLLC Client Feedback
0%
Exit Survey
 
 
How satisfied were you with our overall level of service?
 
Very satisfied
 
Fairly satisfied
 
Undecided
 
Fairly dissatisfied
 
Very dissatisfied
 
 
 
What was the nature of your case?
 
Banking Litigation
 
Insurance Litigation
 
Family Litigation
 
Commercial Litigation
 
Property Litigation
 
Administrative Litigation
 
Corporate Litigation
 
 
 
How informative did you find our staff?
 
Very good
 
Good
 
Undecided
 
Poor
 
Very poor
 
 
 
Did we respond to your queries on a reasonable time?
 
Yes
 
Undecided
 
No
 
 
 
How long did you wait in the reception area before seeing
an attorney?
 
under 10 minutes
 
10-15 minutes
 
15-20 minutes
 
20-30 minutes
 
over 30 minutes
 
 
 
Did you find our fees reasonable?
 
Very Reasonable
 
Reasonable
 
Undecided
 
Unreasonable
 
Very Unreasonable
 
 
 
How well did we keep you up-to-date with progress?
 
Very well
 
Fairly well
 
Undecided
 
Fairly poor
 
Very poor
 
 
 
Would you recommend us to a friend or family member?
 
Certain to
 
Likely to
 
Undecided
 
Unlikely to
 
Certain not to
 
 
 
How did you hear about us?
 
Internet Search
 
Social Media
 
Referral from an Existing Client
 
Word of Mouth
 
Local Press
 
Brochure
 
Other
 
 
 
 
Do you have any further comments or suggestions that may help us to improve our level of service?