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What type of accommodation are you living in ?
 
Apartment
 
Individual House
 
Others
 
Other
 
 
 
 
Where do you look for electrical, plumbing and carpentry services for your home / office?
 
Newspaper
 
Internet
 
Relatives/Friends network
 
Neighborhood
 
Other
 
 
 
 
Are the electrical/plumbing services for your home/office attended to on Sundays ?
 
Yes
 
No
 
 
 
What is the average time for the technician to reach your home after the service request ?
 
1 hour
 
1/2 Day
 
1 Day
 
> 1 Day
 
Other
 
 
 
 
What is your preferred mode to raise the household service request ?
 
Telephone / Mobile
 
Internet
 
SMS
 
Other
 
 
 
 
Which age group are you in?
 
20 - 25
 
26 - 30
 
31 - 40
 
41 - 50
 
Above 50
 
Other
 
 
 
 
What is your occupation ?
 
Home maker
 
Business
 
Working Professional
 
Retired Person
 
Student
 
Other
 
 
 
 
Which household service among these is used frequently?
 
Electrical
 
Plumbing
 
Carpentry
 
Other