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I am an MBA student (Ethical Clearance Number: HSS/1548/015M), at the Graduate School of Business and Leadership, of the University of KwaZulu Natal. You are invited to participate in a research project entitled
“Identifying Barriers to the adoption of cloud services by SMEs in South Africa. “
The aim of this study is to measure the current uptake of cloud computing services by SMEs in South Africa, with a view of identifying barriers that hinder the full adoption of the same.
Through your participation I hope to understand:
• The factors that are influencing the adoption or non-adoption of cloud computing services by small, medium enterprises (SMEs) in South Africa
• The gaps if any and the impact of current Information Communication Technology (ICT) policies as enablers /inhibitors to cloud service adoption in the sector.
The results of the survey are intended to contribute to a report that sets a platform for further discussion and research by the relevant stakeholders in improving cloud computing service friendly ICT support to the SME sector.
Consent Form
Your participation in this project is voluntary. You may refuse to participate or withdraw from the project at any time with no negative consequence. There will be no monetary gain from participating in this survey/focus group. Confidentiality and anonymity of records identifying you as a participant will be maintained by the Graduate School of Business and Leadership, UKZN.
If you have any questions or concerns about completing the questionnaire or about participating in this study, you may contact me or my supervisor at the numbers listed above. By Clicking Next on the button below
The survey should take you about 5 minutes to complete. I hope you will take the time to complete this survey.
Sincerely
D Munatsi
By clicking Next on the button below, you confirm that you have read the terms and conditions, that you understand them and that you agree to be bound by them. |
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| 1. How many employees does your enterprise have? |
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| 2. How many years has your enterprise been in operation: |
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| 3. Please describe the type of enterprise |
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4. How old is the owner/principal decision maker of the enterprise
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5. In which industry does your enterprise operate?
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6. What is the market reach of your enterprise?
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7. Are you in a strategic partnership with another business enterprise?
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| Section 2: Ascertaining Current and Intended Uptake |
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8a. What "Information Systems Applications" has your enterprise adopted?
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| 8c. Grade your knowledge of cloud computing? |
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9. At what stage is your enterprise in relation to cloud services adoption?
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| 10. Which of these types of cloud computing is your enterprise currently using? |
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11. Which of the following if any, types of the Cloud services does your enterprise intend to adopt in the next 3 years?
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| 12. Which of the following cloud computing types has your enterprise adopted or intends to adopt in the next 3 years? |
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| 13. What does your enterprise view as the most important benefits of the cloud? (Rank from 1 to 5)
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| Factors influencing adoption |
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14. I would find cloud computing useful in my job
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15. Using cloud computing enables me to accomplish tasks more quickly
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| 16. Using cloud computing increases my productivity. |
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| 17. If I use cloud computing services, I will increase my chances of being profitable |
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| 18. My interaction with cloud computing would be clear and understandable. |
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| 19. It would be easy for me to become skilful at using cloud services. |
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| 20. It would be easy for me to become skilful at using cloud services. |
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21. Learning to operate in the cloud is easy for me.
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| Attitude toward Using Technology |
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22. Using the cloud is a good idea
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23. Using the cloud makes work more interesting
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24. Working with the cloud is fun.
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25. I like working with the cloud
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| 26. People who influence my behaviour think that I should adopt cloud services |
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| 27. People who are important to me think I should use the cloud. |
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| 28. The senior management of this business has been helpful in the use of cloud computing. |
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| 29. In general, the organization has supported the use of cloud computing. |
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| 30. I have the resource necessary to use cloud computing. |
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| 31. I have the knowledge necessary to use cloud computing. |
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| 32. Cloud computing services are not compatible with other systems I use. |
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| 33. A specific person (or group) is available for assistance with difficulties encountered whilst using the cloud. |
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| 34. Although it might be helpful, using the cloud is certainly not compulsory in my industry/job |
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| 35. My boss does not require me to use services in the cloud |
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| 36. My superiors expect me to use the cloud. |
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| 37. My use of cloud services would be voluntary |
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| I could complete a job or task using the cloud:
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| 42. I feel apprehensive about using the cloud. |
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| 43. It scares me to think that I could lose a lot of information using the cloud by hitting the wrong key. |
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| 44. I hesitate to use the cloud for fear of making mistakes I cannot correct. |
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| 45. The cloud is somewhat intimidating to me. |
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| Behavioural intention to use the system |
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| 46. I am currently using cloud services |
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| 47. I intend to use cloud services in the next_ _ _ (months) | | |
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| 48. I predict, I would cloud services in the next_ _ _ (enter number of months below) | | |
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| 49. I plan to use cloud services in the next _ _ _ _ (enter number of months below) | | |
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