IMO Customer Satisfaction Survey

1) How satisfied are you with the response to your request to IMO?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Not Applicable

2) How satisfied are you with the timeliness of the service you received from IMO?

3) How satisfied are you that your expectations were met by the service provided by IMO?

4) How satisfied are you with the solution provided to you by IMO?

5) How satisfied are you with the after-request follow-up provided by IMO?

6) How satisfied are with the after-service follow-up provided by IMO?

7) How satisfied are you with the communication you received from IMO?

8) How satisfied are you with how well the service was coordinated with you by IMO?

9) What should we do better to improve Environmental and Safety management?

10) What should we do to improve our Facilities, Planning, and other customer services?