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  1. Surveys
  2. 2005
  3. February
  4. I
  5. Interactive Ticketing System
0%
 


Dear Sir/Madam,

This is an Interactive Ticketing System. I will consolidate our main transportation systems such as buses, flights and trains to become one system to do online transactions by using a single card. Consumers of all level will easily and hassle-free to buy ticket with one card for all tickets they require. We can re-sell the tickets especially during peak season, they can try their luck to make an online reasonable request to enable them to get tickets.

Please help me to improve my project by taking a couple of minutes to share your experiences and the ticketing services that you have received so far to make sure my project is within your expectations.


Sincerely,


Terry Lim Kok Wei


Project Manager
 
 

* What is your age?
 
Below 18
 
18-24
 
24-30
 
30 or above
 
 

* Highest level of education completed:
 
High school or less
 
Some college
 
College degree
 
Graduate/Post graduate
 
Other
 
 
 
 
* What is your current occupation?
   
 
 

* Are you a credit card holder?
 
Yes
 
No
 
 

* If yes, would you lend your credit card to others to do online transaction?
 
Yes
 
No
 
 

* How many of your friends and family are credit card holders?
 
Below 10
 
10-20
 
20-30
 
30 or above
 
 

* Would you worry your credit card information being stolen?
 
Yes
 
No
 
 

* Do you prefer a pre-paid card such as Touch'N Go card with good security like credit card to do online transaction?
 
Yes
 
No
 
If no,please state your reason(s):
 
 
 

* Where do you buy the following transportations ticket?
 
Bus - Online
 
Bus - Bus station
 
Train - Online
 
Train - Train station
 
Flight - Online
 
Flight - Airline office
 
Flight - Airport
 
Flight - Travel agency
 
Other
 

 
 

* What is your most important consideration when you do shopping online?
 
Security
 
Ease of use
 
Promotions
 
Convenience
 
Competitive prices
 
 

* How beneficial is the idea of an Interactive Ticketing System (ITS) to you?
 
Not beneficial
 
Somewhat beneficial
 
Beneficial
 
Very beneficial
 
 

* How beneficial is the idea of re-sell ticket through Internet to you?
 
Not beneficial
 
Somewhat beneficial
 
Beneficial
 
Very beneficial
 
 

* Overall, how would you rate the current transportation ticketing systems in Malaysia?
 
Bad
 
Average
 
Good
 
Very good
 
Excellent
 
 

* This website are listed several design concepts or feelings. Pick out the cencept or feeling you think is most closely associated with the system.
 
Travelling
 
Making a better world
 
Achievement and success
 
Living an active and full life
 
Making smart choices
 
Living a comfortable and contented life
 
Other
 
 
 
 
What additional features would you suggest for an online ticketing website?
   
 
 

Thank you for your feedback. I sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.


If you have any comments or enquiries about this survey please contact:-


Terry Lim Kok Wei


Mobile Phone No:012-4753050
 
Please contact [email protected] if you have any questions regarding this survey.
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