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  1. Surveys
  2. 2016
  3. July
  4. I
  5. IT Governance and Management Process
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Hello:
You are invited to participate in our survey IT Governance and Management Process In this survey, 

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Please rank (1-3) the following Stakeholder needs in order of interest compare to IT Governance objectives
Benefits Realization
Risk Optimization
Resource Optimization
 
 
How satisfied are you with the IT utilization of your organzation
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Website
Main System
Support System
Internet Connection
Technical Services
 
 
How is the priority of these Enterprise goals of IT Utilization related to the Governance objectives and Financial dimension at your organization
Not Important Less Important Neutral Important Very Important
Stakeholder value of business investment
Portfolio of competitive product and services
Managed business risk
Compliance with external laws and regulation
 
 
How is the priority of these Enterprise goals of IT Utilization related to the Governance objectives and Customer dimension in your organization
Not Important Less Important Neutral Important Very Important
Customer oriented service culture
Business service continuity and availability
Agile responses to a changing business environment
Information-based strategic decision making
Optimization of service delivery costs
 
 
How is the priority of these Enterprise goals of IT Governance objectives and Internal dimension at your organization
Not Important Less Important Neutral Important Very Important
Optimization of business process functionality
Optimization of business process costs
Managed business change programmes
Operational and staff productivity
 
 
How is the priority of these Enterprise goals of IT Governance objectives and Learning and Growth dimension at your organization
Not Important Less Important Neutral Important Very Important
Skilled and motivated people
Product and business innovation culture
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Website
Customer Service
Overall
 
 
How important these IT related goals that supported your enterprise goals in financial dimension
Alignment of IT and business strategy
-
IT compliance and support for business compliance with external laws and regulations
-
Commitment of executive management for making IT-related decisions
-
Managed IT-related business risk
-
Realized benefits from IT-enabled investment and services portfolio
-
Transparency of IT costs, benefits and risk
-
Overall
-
 
 
How important these IT related goals that supported your enterprise goals in customer dimension:
Delivery of IT services in line with business requirement
-
Adequate use of application, information and technology solutions
-
Overall
-
 
 
How important these IT related goals that supported your enterprise goals in Internal dimension
IT agility
-
Security of information, processing infrastructure and applications
-
Optimization of IT assets, resources and capabilities
-
Enablement and support of business process by integrating applications and technology into business processes
-
Delivery of programmes delivering benefits, on time, on budget and meeting requirements and quality standard
-
Availability of reliable and useful information for decision making
-
IT compliance with internal policies
-
Overall
-
 
 
How important these IT related goals that supported your enterprise goals in learning and growth dimension
Competent and motivated business and IT personnel
-
Knowledge,expertise and initiatives for business innovation
-
Overall
-
 
 
How is the priority of these Governance process of IT  utilization  for  your organization in scope  Domain Evaluate,Direct and Monitor ?
Not Important Less Important Neutral Important Very Important
Ensure governance framework setting and maintenance
Endure benefits delivery
Ensure Risk Optimization
Ensure resource optimization
Ensure stakeholders tranparency
 
 
How is the priority of thes  Management process of IT  utilization  for  your organization in scope  Domain Align,Plan and Organize ?
Not Important Less Important Neutral Important Very Important
Manage IT management framework
Manage Strategy
Manage Enterprise Architecture
Manage Innovation
Manage Portfolio
Manage budget and costs
Manage Human Resources
Manage Relationship
Manage Service Agreement
Manage Suppliers
Manage Quality
Manage Risk
Manage Security
 
 
How is the priority of these  Management process of IT  utilization  for  your organization in scope  Domain Built, Acquire and Implement ?
Not Important Less Important Neutral Important Very Important
Manage programmes and projects
Manage Requirements definition
Manage Solutions Identifications and Build
Manage Availability and Capacity
Manage Organizational Change enablement
Manage Changes
Manage Change Acceptance and Transitioning
Manage Knowledge
Manage Assets
Manage Configuration
 
 
How is the priority of these  Management process of IT  utilization  for  your organization in scope  Domain Delivery, Service and Support ?

 
Not Important Less  Important Neutral Important Very Important
Manage Operations
Manage Services Request and Incidents
Manage Problems
Manage Continuity
Manage Security Services
Manage Business Process Controls
 
 
How is the priority of these  Management process of IT  utilization  for  your organization in scope  Domain Monitor, Evaluate and Assess?
Not Important Less  Important Neutral Important Very Important
Monitor, Evaluate and Assess Performance and Conformance
Monitor, Evaluate and Assess The System of Internal Control
Monitor, Evaluate and Assess Compliance with external requirements
 
 
 
What is your position
   
 
 
 
Please specifiy your organization business core
   
 
 
 
Any Comments/Suggestions about Management and Governance Process on IT Utilization