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You are invited to participate in our IT Support survey which will assess whether Venture's IT services are meeting the individual's and business needs.


It will only take a few minutes to complete the questionnaire.


If you have any questions regarding this survey please contact [email protected]


Please start with the survey now by clicking on the Continue button below.
 
 

* What kind of Venturian are you? (If you are not sure please contact [email protected])
 
A member of Management, Business Support, Sales or Marketing, i.e. you have a Venture computer and you use one or more special services such as the 4D client end of Promise, Acid Test and the 01_Business server.
 
Professional Services Venture Computer User i.e. you use a Venture computer intermittently or regularly either at Venture HQ or elsewhere and don't use any special services such as the 4D end of Promise, Acid Test and the 01_Business server.
 
Professional Services Sharepoint/Web Mail Only User - i.e. you do not have, or do not use, a Venture computer and only use Sharepoint and /or Venture Web Mail.
 
 
Do the following services meet your requirements to enable you to perform your role effectively?
Completely Adequately Not really Not at all Not used
Promise
File Sharing on the 01_Business Server
Acid Test
Printing
 
 
 
What functionality of Promise, Business Server, Acid Test or printing needs to be improved?
   
 
 
Do the following services meet your requirements to enable you to perform your role effectively?
Completely Adequately Not really Not at all Not used
Your Computer (Hardware & Software)
Connectivity (Internet Access, Remote Access, VPN)
File Sharing on the File Server i.e. the 00_Transfer & 07_Project folders which are NOT on Sharepoint
Outlook (E-mail, Calendar, Public Folders, Tasks)
 
 
 
What functionality of your computer, connectivity, file sharing or Outlook needs to be improved?
   
 
 
Do the following services meet your requirements to enable you to perform your role effectively?
Completely Adequately Not really Not at all Not used
Timesheet Entry
Sharepoint File Sharing
Sharepoint News, Forums, Events, Hints, Links
Assignments and Reports
Expenses, Holiday Planner and other functions
Web Mail
 
 
 
What functionality of Sharepoint or Web Mail needs to be improved?
   
 
 
How do you rate Venture's IT Support Services, e.g. Help Desk?
Very Adequately Not really Not at all Not used
Accessible/Approachable
Knowledgeable
Efficient
 
 
 
Please comment in the box below if you have any suggestions on how we can improve our IT systems, have any outstanding IT issues or have any other comments.
   
 
Please contact [email protected] if you have any questions regarding this survey.
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