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  5. Jonathan's Cafe Satisfaction Survey April 2016 - C
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Hello:

You are invited to participate in the annual Satisfaction Survey for Jonathan's Cafe at USF Sarasota-Manatee for the period of April 2015 through April 2016.

If you are short on time, please feel free to skip over questions and answer only the ones you wish to answer.

Jonathan's Cafe (operated by Compass USA/ Canteen) is very interested to learn about your dining experience, satisfaction and preferences. All comments and ideas are welcome.

Your participation in this survey is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point.

This survey is anonymous. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will not be coded to identify you. A paper copy of the survey and/or your thoughts may be directed to Michelle Krueger's mailbox in SMC-B116.

If you wish to discuss your ideas in more detail, please contact either Kersten White at Jonathan's Cafe or Michelle Krueger at USF Sarasota-Manatee directly.

If you have questions at any time about the survey, you may contact Michelle Krueger at (941) 359-4223 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Hello:

You are invited to participate in the annual Satisfaction Survey for Jonathan's Cafe at USF Sarasota-Manatee for the period of April 2015 through April 2016.

If you are short on time, please feel free to skip over questions and answer only the ones you wish to answer.

Jonathan's Cafe (operated by Compass USA/ Canteen) is very interested to learn about your dining experience, satisfaction and preferences. All comments and ideas are welcome.

Your participation in this survey is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point.

This survey is anonymous. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will not be coded to identify you. A paper copy of the survey and/or your thoughts may be directed to Michelle Krueger's mailbox in SMC-B116.

If you wish to discuss your ideas in more detail, please contact either Kersten White at Jonathan's Cafe or Michelle Krueger at USF Sarasota-Manatee directly.

If you have questions at any time about the survey, you may contact Michelle Krueger at (941) 359-4223 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Customer Group - Would you please describe yourself?
 
 
Overall Experience - Jonathan's Cafe endeavors to provide dining services to the campus community in a comfortable and fun atmosphere. If you have not visited the cafe, please mark not applicable; We will appreciate any suggestions you care to provide in the comment section at end;
Poor Below Average Average Good Excellent N/A
How would you rate the overall experience?
Food and beverages?
Are management and staff meeting your needs?
Indoor Facility? (room, tables & chairs)
Outdoor Facility? (patio, tables, chairs & benches)
Ambiance? Atmosphere?
Background Music?
Opportunity to relax and socialize?
 
 
 
FAVORITES - Please let us know what you like best about the Cafe?
   
DISLIKES - What do you like the least about the Cafe?
   
MENU - Have you noticed changes in the menu offerings? If so, what do you think of them?
   
PRICING - How are the prices compared to other cafes or restaurants you visit?
   
VARIETY - Are the food choices meeting your needs? If not, please offer suggestions.
   
QUALITY - How is the food quality? Hot or cold drinks?
   
CONSISTENCY - Are portions, flavor & appearance the same on each visit?
   
HEALTHY & NUTRITIOUS - Are there enough options available? Would you like to see organic items ofered even though these items may require a premium price?
   
CONVENIENCE - How well is the Cafe meeting your dining needs?
   
STAFF - Is the Cafe's staff meeting your needs? If not, what changes would you make?
   
SPEED OF SERVICE - How long is your usual wait? Does this meet your expectations?
   
CLEANLINESS OF CAFE - Satisfactory?
   
SUGGESTIONS - What could the Cafe do better?
   
 
 
 
OPERATING HOURS - What time of day do you visit the Cafe? How often? How long ago was your last visit? If you do not use the Cafe, would you please tell us why?
   
 
 
 
INSIDE SEATING - Do you find the Cafe's indoor atmosphere warm, inviting and welcoming? If you could change one thing about the ambiance, what suggestion would you make?
   
COURT YARD SEATING - Do you use the outdoor seating areas? If not, could you please tell us why?
   
 
 
 
CATERING FOR EVENTS - Please tell us about your experience(s)? How many times have your placed catering orders? How was the quality, timing, price, and overall satisfaction? If you did not use Jonathan's Cafe for your event, would you please share the reason?
   
 
 
Menu Items, Value, Customer Service - Please rate the following? We will appreciate any suggestions you care to provide in the comment section at end.
Poor Below Average Average Good Excellent N/A
Coffee
Beverages, hot
Beverages, cold
Special Drinks: Cappuccinos, Lattes, Frappes
Soups
Pizzas
Hot Sandwiches, pressed (Cubans, Paninis)
Sub Sandwiches (Veggie Subs, Italian Subs)
Cold Sandwiches, sliced bread (Turkey/Ham & Swiss)
Special Sandwiches (Ciabattas w/chicken or tuna salad)
Poor Below Average Average Good Excellent N/A
Salads, regular
Salads, chef
Vegetarian Salads
Pastries (cookie, muffin, bagel, strudel, scone, brownie)
Breakfast biscuits, or croissants
Yogurt Parfaits (vanilla or strawberry)
Chips and Nut snack mixes
 
 
 
THANK YOU - Jonathan's Cafe and Compass USA Inc/ Canteen appreciate your time and effort to participate in this survey. We enjoy serving the campus community and we will work with USF Sarasota-Manatee to make as many improvements as possible. If you wish to discuss your ideas in more detail, please contact either Kersten White at Jonathan's Cafe or Michelle Krueger in USFSM Purchasing directly. (We are using a free version from Question Pro. After you finish survey, they will invite you to take a closer look at their product.)
   
 
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