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Surveys
2015
March
J
JP Solutions Website Satisfaction Survey
JP Solutions Website Satisfaction Survey
Website Satisfaction
0%
Questions marked with a
*
are required
Exit Survey
*
How satisfied are you with our website?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
*
How did you learn of our website? Select all that apply.
Surfing the web
Media
Friend/colleague
Company materials
Employees
Other
*
On your last visit, what was your primary reason for visiting our website?
Seeking company information
Seeking product information
Seeking contact information
Product purchase
To find calendar/schedule
Other
*
Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
Please rate the following attributes of our website.
Well Below Average
Below Average
Average
Above Average
Well Above Average
*
Ease of navigation
*
Accuracy of information
*
Quality of content
*
Quantity of content
*
Layout/design
*
Customer support
*
Meeting your needs
Comment:
*
How likely are you to visit our website again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
*
How likely are you to recommend our website to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
*
On the basis of this website, how comfortable are you doing business with our company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat comfortable
Very comfortable
*
How does our website compare to the websites of companies offering similar products or services?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Don't Know
Comment:
Do you have any suggestions for improvement?
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