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| Todays's employees are mostly paid to "THINK." |
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| Today's employees have more education than ever before. |
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| Today's employees place very high value on personal development, freedom, and independence. |
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| To change someone's performance, leaders should focus on the performance itself and the skills required to perform. |
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| To improve someone's performance, leaders should focus on the thinking that lies underneath the performance. |
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| I believe my role as a leader is solve others' problems. |
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| People generally benefit from having their problems solved by others. |
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