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  1. Surveys
  2. 2012
  3. August
  4. L
  5. Leaps N Laughs Customer Satisfaction Survey
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How often do you rent bounce houses and/or other party rental equipment?
 
Once a month
 
Once a year
 
2 - 4 times per year
 
5 or more times per year
 
Other
 
 
 
 
What is your overall satisfaction rating of our company?
 
5 - Very satisfied
 
4 - Somewhat satisfied
 
3 - Neither satified or dsisatisfied
 
2 - Somewhat dissatisfied
 
1 - Very disatisfied

 
 
 
How would you rate our delivery/setup?
 
5 - On time, fast
 
4 - On time, slow
 
3 - Late, fast
 
2 - Late, slow
 
1 - No show
 
 
 
How would you rate the cleanliness of the unit(s)?
 
5 - Very clean
 
4 - Somewhat clean
 
3 - Neutral
 
2 - Somewhat clean
 
1 - Not clean at all
 
 
Regarding your interaction with personnel, how satisfied were you with the following:
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
Professionalism
Friendly
Knowledgable
 
 
 
How likely are you to use our services again?
 
Very likely
 
Probably
 
Maybe
 
Probably not
 
Definitely not
 
 
 
Would you recommend Leaps N Laughs Party Rental Co. to others?
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
Definitely not
 
www.leapsnlaughs.com
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