This free survey is powered by
0%
Exit Survey
 
 
Hello: You are invited to participate in our survey loyalty program survey. In this survey, approximately 40 people will be asked to complete a survey that asks questions about customer loyalty and their opinions on loyalty programs. It will take approximately 2-3 minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Fahima Dawray at 0824766061 or by email at the email address specified below. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
How long have yu been shopping at Dicky's?
 
1 month- a year
 
1 year-5 years
 
5 years-10 years
 
10 years +
 
 
 
Is Dicky’s the only supermarket you shop at?
 
Yes
 
No
 
 
 
Why do you shop at Dicky’s?
 
Convenience
 
Price
 
Quality
 
Service
 
 
 
How much do you earn per month?
 
R0.00-R5000.00
 
R5000.00-R15000.00
 
R15000.00-R30000.00
 
R30000+
 
 
 
Do you feel Dicky’s looks out for you best interest?
 
Yes
 
No
 
Sometimes
 
 
 
Where do you think Dicky’s can improve?
 
Price
 
Quality of goods
 
appearance of store
 
Service standards
 
 
 
Do you feel a loyalty program will benefit you?
 
Yes
 
No
 
 
 
Will you make use of a loyalty program?
 
Yes
 
No
 
Maybe
 
 
 
Do you think a loyalty program will encourage you to spend more?
 
No
 
Yes
 
Maybe