Managerial Communication

Paralanguage is a kind of action language that refers to

actual words

Tone of voice,speed of speech, and hesitation

body language

personal space

Non-verbal communication does not involve

words

space

silence

gesture

In an interview when you do not know an answer, you should

remain quiet

admit you do not know the answer

keep guessing

bluff

Raised eyebrows and shrugs are examples of

body language

cross-cultural communication

poor communication

good communication

The type of non-verbal behaviour related to body movements is called

oculesics

haptics

kinesics

chronemics

Applicants are assessed with their ability in which stage of intervew

After the interview

During the interview

Before the interview

Poor retention can be overcome by

repeating main points

Maintaining eye contact

hearing

filtering

The important and highly visible parts of nonverbal communication are

Pamphlet,leaflets

appearance,clothes

letters and memos

document,registry

Feedback can come in the form of

verbal communication

nonverbal communication

environment noise

verbal and non verbal listener response

While sending the message, you are

Decoder

Encoder

decoder and encoder

initiater

What kind of barrier arises when words mean different things to different people?

Psychological

organizational

Semantic

Cultural

Communication with help of words is known as

Formal

informal

verbal

non verbal

A traffic police showing a stop sign to the public is a process of communication

yes

no

saluting National Flag is example for

verbal communication

external communication

internal communication

Non verbal communication