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  1. Surveys
  2. 2015
  3. February
  4. M
  5. market potential
0%
Questions marked with an * are required Exit Survey
 
 
Name of company
   
 
 
 
* First Name : 
* Last Name : 
* Phone : 
* Email Address : 
 
 
 
Number of Employees
 
11-50
 
51-200
 
201-500
 
501-1000
 
Other
 
 
 
Distribution of respondents according to Industry
11-50 51-200 201-500 501-1000 1000+
Manufacturing
Automobile
Ceramics
Logistics
 
 
 
How long you had partnership with the company?
(Avoid if not a partner)
 
under 3 months
 
3-6 months
 
6 months-1 year
 
1 year-2 years
 
more than 2 years
 
 
Pricing & Product Quality
Strongly disagree Disagree Neutral Agree Strongly agree
Our products are priced fairly
Our products are of high quality
Recommend to other plants of the company across the globe
 
 
Consumer perception about Account management of TVSi
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Responsiveness
Professionalism
Knowledge of products and services
Proactive in recommending new solutions
Frequency of contact
Overall satisfaction with account management of orgnaisation
 
 
Client satisfaction:Technical Support
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Time to reach qualified technical support representatives
Ability to understand your query
Responsiveness
Timeliness of resolution
Product knowledge & Competance
Overall satisafaction with technical support
 
 
Overall how satisfied are you with TVSi experience upto date
 
Very dissatisfied
 
Dissatisfied
 
Neutral
 
Satisfied
 
Very satisfied
 
 
 
Do you know about TVSi services?
 
yes
 
no
 
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