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  1. Surveys
  2. 2016
  3. June
  4. M
  5. Marketing
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Questions marked with a * are required Exit Survey
 
 
* Select your JBSA location.
 
 
* Which M&FRC program are you assigned to?
 
Army Family Action Plan (AFAP)
 
Casualty Assistance/Survivor Benefits
 
Deployment Readiness
 
Employment Assistance
 
Exceptional Family Member Program (EFMP)
 
Financial Assistance
 
Information & Referral
 
Military Family Team Building (MFTB/AFTB)
 
Personal & Family/Work Life
 
Relocation Assistance
 
School Liaison
 
Transition Assistance
 
Volunteer
 
Other
 
 
 
 
* In general, do you feel participation numbers are where they should be?
   
* Which workshop/training/briefing offered has the best attendance?
   
* Which has the worst attendance?
   
 
 
* How often do you ask your customers where they learned about your workshop or service?
 
 
* Check the 5 most common responses.
 
Admin Info
 
Banner
 
Brochure
 
CIF
 
Command
 
Digital Gate Marquee
 
Digital TV Ad
 
Email
 
Exchange/Commissary
 
Facebook
 
Flyer
 
Installation Newspaper
 
Overhead Radio Announcement at AAFES
 
Poster
 
M&FRC Calendar of Events
 
Word of Mouth
 
502 FSS Publication (FSS Connection, JBSA-Today Magazine)
 
None
 
Other
 

 
 
 
* Do you feel critical information about your service or program has been captured appropriately and has been advertised clearly?
 
Yes
 
If no, please provide the details you feel are lacking.
 
 
 
* Are there any marketing avenues at your location that you feel are not being utilized?
 
No
 
If yes, please provide details.
 
 
 
* Have you received any customer feedback about our Calendar of Events? (suggestions, complaints, positive/negative, old layout vs new layout, etc)