MG_cust | QuestionPro

* Your Name:

* Date:

* Customer Name:

* Company

Industry:

*

What 1-2 top key innovations do you believe are coming in your industry as it relates to your use of photonics technologies?

Which innovation would you go after first?

What effect would it have on you?

What should MG distribute now that it doesnt today?

What, if any, value would you place on your suppliers providing you with news alerts around cutting edge technology equipment or industry trends?

PERCEPTION OF MG

On a scale of 1-5 (5 being highest), how would you rate MG in the following areas?

What would make (select the category with the lowest score) better for you?

Who do you rate as the best at this particular category in the industry and why?

What would boost your interest and satisfaction in working with MG?

When in your career did you learn about MG?

Career Level:

How did you learn about MG?

ACCESS

How do you currently access MG products information?

When you dont buy from MG, whom do you buy from?

Are you primarily contacting us for technical support or commercial information?

What role does accessing product information play in making your decision about a vendor?

Typically in your planning cycle, how far into the future do you forecast product purchases?

3 12 Months

1 3 Years

More than 3 Years

Are there certain times of year you consider chief buy times?

What would make delivery of products better for you?

How would you rate After sales support?

Excellent

Good

Fair

Poor

Please describe the most beneficial after sales support you have received when dealing in the Photonics Industry?

For MG Staff:

Please list any comments, opinions, or insight you may have regarding this conversation: