MKW Gift Baskets | QuestionPro

Dear Customer:

The management of MKW Gift Baskets want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for $5 off your next purchase. We hope that you will accept this as a token of our good will.

Sincerely,

MKW Gift Baskets

How satisfied are you with MKW's gift basket regarding the following items?

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Overall quality

Value

Purchase experience

How likely are you to purchase a gift basket again?

Definitely

Probably

Probably not

Definitely not

Would you recommend MKW Gift Baskets to others?

Definitely

Probably

Probably not

Definitely not

Would you recommend MKW Catering & Flowers to a friend?

Yes

No

For your NEXT gift basket purchase, how likely are you to purchase from MKW Gift Baskets?

Definitely

Probably

Probably not

Definitely not

What recommendations would you offer for improving MKW's gift baskets?

Overall, how satisfied are you with the gift basket?

Compared to other gift baskets that are available, would you say that MKW's gift basket is...

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration.

How likely are you to purchase a gift basket again?

Definitely

Probably

Probably not

Definitely not