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| Hello! Thanks for your time today. As a valued myPLACE Rewards member at The Children's Place, we appreciate your feedback. Your answers will help us improve your experience, so please provide your honest opinions. All information will be kept confidential. The survey will only take 5-7 minutes. When you’re done, you will earn 20% off your next purchase at The Children's Place. |
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| * Do you have a PLACE card, The Children's Place credit card? |
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| * Did you know that you were pre-enrolled into The Children's Place loyalty program called myPLACE Rewards because you have a PLACE card? |
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| * When you signed up for myPLACE Rewards, did you first sign up at a store or online? |
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| * Did you know that when signing up for a myPLACE Rewards account in-store, there is a second stop to completing your registration process? |
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| To complete registration as a member of myPLACE Rewards when you sign-up in store you must: A) sign-up in store with an associate and B) activate your account online at myplacerewards.com |
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| * Did the store associate tell you that you needed to activate your account online after they sign you up for myPLACE Rewards? |
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| * After your in-store sign-up, did you receive a follow-up email from The Children's Place reminding you to activate your myPLACE Rewards account online? |
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| * Did you receive a "Welcome" email from The Children's Place welcoming you to myPLACE Rewards and informing you that you needed to activate your account online? |
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| * Have you activated your loyalty account online? |
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| * Why haven't you activated your myPLACE Rewards account online? |
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| Now knowing that you need to activate your account online at myplacerewards.com, do you plan to do it? |
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| Do you have any other comments for The Children's Place about the loyalty program, myPLACE Rewards, and activating your account online? | | |
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Just For The Record
The following demographic questions are to make sure we listen to all types of customers. All answers will be kept confidential. |
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| What are the ages & genders of the children you purchase clothing for? Please check all that apply
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| * Roughly speaking, in what range does your total annual family income fall? |
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| * Which of the following categories best describes your ethnic background? |
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