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| Hello! Thanks for your time today. As a valued myPLACE Rewards member at The Children's Place, we appreciate your feedback. Your answers will help us improve your experience, so please provide your honest opinions. All information will be kept confidential. The survey will only take 5-7 minutes. When you’re done, you will earn 20% off your next purchase at The Children's Place. |
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| * Do you know how to check your myPLACE Rewards points balance? |
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| * How often do you check your myPLACE Rewards points balance? |
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| * Do you know how many myPLACE Rewards points you have earned? Your best guess is fine. |
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| * Do you know how many myPLACE Rewards points you need to earn in order to redeem a $5 rewards certificate? |
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| It takes 1000 accumulated points to redeem a $5 rewards certificate. |
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| * Have you ever redeemed myPLACE Rewards points for a rewards certificate of $5 or more? |
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| * Why have you not yet redeemed your myPLACE Rewards points for a rewards certificate? |
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| * What was the main reason you decided to redeem your rewards certificate? |
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| * Are you aware you can only redeem up to a $20 rewards certificate per transaction at The Children's Place store or online? |
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| * Did you know that your points have a one year expiration from the date the points are awarded? |
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| * Did you know your loyalty points are displayed within each email from The Children's Place as shown in the image above? |
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| * What would you like The Children's Place to email you regarding your loyalty membership in myPLACE Rewards? (Please check all that apply) |
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| * Did you know your loyalty points are displayed at the top of the webpage on your myPLACE rewards account as shown in the image above? |
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| * What would you like to be displayed regarding your loyalty membership at the top of the webpage of your myPLACE Rewards account? (Please check all that apply) |
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| Do you have any other comments for The Children's Place about the loyalty program, myPLACE Rewards, and redeeming your loyalty points for rewards? | | |
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Just For The Record
The following demographic questions are to make sure we listen to all types of customers. All answers will be kept confidential. |
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| What are the ages & genders of the children you purchase clothing for? Please check all that apply
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| * Roughly speaking, in what range does your total annual family income fall? |
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| * Which of the following categories best describes your ethnic background? |
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