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  1. Surveys
  2. 2009
  3. November
  4. M
  5. Mystery Shopping
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Gender
 
Female
 
Male
 
 
 
Age
 
 
 
Time of Shopping Experience
   
 
 
 
How long did the shopping last?
   
 
 
 
Where did the customer spend the most time?
 
Deli
 
Dairy
 
Meat
 
Bakery
 
Frozen Food
 
Produce
 
Grocery
 
 
 
How did the customer ultimately decide what to purchase?
 
Grocery List
 
Brand Names
 
Sale Prices
 
Friend Influence
 
Past Experiences
 
 
How satisfied was the customer with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Overall Experience
Sales
Variety of Choices
Employees
Store Setup
Getting products wanted/needed
 
 
 
Recommendations for future shopping experiences:
   
 
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